@aubrey
Most shared hosting providers do not allow users to install databases like Redis on their server due to security and performance concerns. However, you can check with your hosting provider to see if they offer Redis as part of their services or if they can install it for you.
If your hosting provider does not offer Redis support, you may need to consider upgrading to a VPS hosting plan or dedicated server that allows you to have more control over the software and services installed on the server. This will give you the flexibility to install and configure Redis as needed.
Alternatively, you can also look into using a managed Redis hosting service that takes care of the installation and maintenance of Redis for you. This can be a cost-effective and hassle-free option for running Redis in a shared hosting environment.